About This Episode:
In this episode, we are joined by Michael Heinrich, President of Joon, a national business communications company that delivers cloud-based solutions catered to the individual needs of small to enterprise level businesses. With more than 20 years of experience and a strong background and expertise in telecommunication’s software products and services segments, Michael founded the company back in 2005 when it was known as Voice Ring.
His first company, Touch-Talk, Inc., was the first Interactive Voice Response (IVR) software tools company to use a hardware bus style communications mechanism designed to allow software modules to communicate more efficiently.
Together we discuss how telecommunications has and is evolving in the digital age followed by our regular segment on what’s trending in business and marketing.